Last updated: 28 July 2026
1. Who is responsible for your data
Mono Care Technologies LLC, Abu Dhabi, United Arab Emirates, is responsible for the personal data described in this notice. Questions or privacy requests can be sent toinfo@monocare.ae.
2. Data we may collect
- Inquiry data: your name, organisation, email address and message when you choose to email us.
- Technical data: limited server and security logs that may include IP address, browser or device information and request timestamps.
Please do not send patient records, medical information or other sensitive personal data through ordinary email.
3. How and why we use data
We use inquiry data to respond to your request, communicate about the subject you raised and maintain appropriate business records. Technical data may be used to deliver, secure, troubleshoot and protect the website. We process personal data only as permitted by applicable law and request consent where consent is required.
4. Contact by email
The current website offers a direct email link rather than a web form. Selecting it opens a blank draft addressed to info@monocare.ae. The website does not collect inquiry fields. Your email provider and device handle any message you choose to write and send under their own terms and privacy practices.
5. Sharing and international handling
Data may be handled by service providers that support website hosting, security or business communications, subject to appropriate contractual and legal safeguards. We may also disclose data where required by law or a competent authority. If data is transferred across borders, we apply the safeguards required by applicable law.
6. Retention and security
We retain personal data only for as long as reasonably necessary for the relevant purpose, legal requirements, dispute handling and security. We use proportionate organisational and technical measures, but no internet transmission or storage method can be guaranteed completely secure.
7. Your choices and rights
Depending on the law that applies to you and the circumstances, you may have rights relating to access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaints to a competent authority. To make a request, email info@monocare.ae. We may need to verify your identity before acting.
8. Cookies and similar technologies
The current configuration is described in our Cookie Policy.
9. Updates
We may update this notice when the website, our practices or applicable requirements change. The date above identifies the current version. Product deployments and contracted services may be governed by separate privacy documentation.