Abu Dhabi · Pharmacy Benefit Management and Rules Adjudication

Enterprise Pharmacy Benefit Management and Rules Adjudication

Real-time clinical rules. Intelligent cost control. Better patient outcomes.

Mono Healthcare Technologies is a PBM and Rules Adjudication Manager providing technology-led medication cost control, clinical governance and real-time prescription decision support for governments, health insurers, hospital groups and healthcare networks.

Our platform evaluates pharmacy transactions against configurable clinical, formulary, benefit and contractual rules before approval, helping organisations manage medicine expenditure, reduce inappropriate utilisation and improve patient safety.

Capability and performance statements describe the target platform scope and remain subject to contracted deployment, integration and measured production validation.

Built for institutional confidence

Abu Dhabi based

Headquartered in Abu Dhabi and designed for institutional pharmacy benefit programmes in the region.

UAE deployment ready

The architecture is designed to support UAE-hosted deployments where data-residency requirements apply.

Security-first design

Designed to support encryption in transit and at rest, least-privilege access and continuous monitoring, subject to deployment configuration.

API-first integration

Integration-ready APIs and standard formats are designed to connect payers, pharmacies, clinics and hospital systems.

PBM operations and technology

Intelligent Pharmacy Benefit Management and Rules Adjudication

Mono Healthcare Technologies operates as a PBM and Rules Adjudication Manager.

We combine pharmacy benefit expertise with an enterprise technology platform that evaluates prescriptions and pharmacy transactions against clinical, formulary, financial and contractual rules in real time.

Unlike retrospective claims processing, Mono Healthcare Technologies enables intervention before a medicine is dispensed, allowing payers and healthcare providers to manage clinical risk, benefit compliance and medicine expenditure proactively.

Pharmacy Benefit Management and Rules Adjudication capabilities

  • Clinical decision support

    Designed to surface evidence-based checks to the prescriber and pharmacist at the point of decision.

  • Drug utilisation review

    Designed to support prospective and retrospective review of therapy against available history and configured clinical protocol.

  • Real-time payer adjudication

    Target workflow for resolving eligibility, coverage, pricing and contractual terms in a synchronous call.

  • Prior authorisation

    Configurable authorisation pathways designed to support automatic approval where contracted rules permit it.

  • Formulary management

    Designed to support centralised, version-controlled drug lists, tiers and therapeutic alternatives across a configured network.

  • Fraud, Waste & Abuse detection

    Target analytics for pattern and outlier detection across available prescriber, pharmacy, patient and medicine data.

  • Population analytics

    Designed to support cohort, adherence and cost analytics from authorised dispensing data.

How it works

Target workflow: from prescription to decision.

The platform is designed around one auditable path: a request arrives, configured rules evaluate it, a decision returns to the point of care, and authorised outcomes can support clinical and cost-control analytics.

  1. 01

    Prescription received

    Target intake from a pharmacy, clinic or hospital system through a contracted Mono Healthcare Technologies integration.

  2. 02

    Rules adjudication

    Designed to evaluate configured clinical, formulary, benefit and contractual rules against available context and payer policy.

  3. 03

    Decision returned

    Target outcomes include approve, reject or approve with conditions, returned with pricing and a documented reason.

  4. 04

    Insight & control

    Authorised decision data is designed to support fraud, waste and abuse detection, population analytics and cost-containment reporting.

Clinical intelligence

Over 1,000 configurable clinical and payer rules

The platform is designed to support a configurable catalogue of over 1,000 clinical and payer rules per deployment. A representative sample of the target rule library:

  • Drug-to-drug interaction detection
  • Therapeutic duplication
  • Duplicate dispensing
  • Refill-too-soon
  • ICD-10 validation
  • Age and gender appropriateness
  • Pregnancy warnings
  • Dose optimisation
  • Generic substitution
  • Step therapy
  • Quantity limits
  • Chronic disease protocols
  • Controlled medication management
  • High-cost medicine monitoring

Rules engine

Enterprise Rules Adjudication Engine

The Mono Healthcare Technologies Rules Engine is designed to evaluate every prescription against configurable clinical, financial and contractual policies within milliseconds.

Explore the rules engine

Who we serve

Built for the institutions that carry the cost.

Operational Pharmacy Benefit Management and Rules Adjudication, supported by enterprise technology and configured to the mandate of each type of organisation.

Governments

  • National PBM
  • Population health
  • Cost containment
  • National formulary

Health Insurers

  • Benefit management
  • Prior authorisation
  • Pharmacy claims adjudication
  • Fraud reduction

Hospital Groups

  • Enterprise pharmacy
  • Clinical governance
  • Medication optimisation

Pharmacy Networks

  • Real-time benefit checking
  • Intelligent dispensing
  • Compliance
  • Inventory optimisation

Security & Compliance

Engineered for trust.

Prescription and benefit data deserve institutional-grade protection. Mono Healthcare Technologies is designed for the UAE health-data landscape and to support applicable national requirements and recognised international security practice — with data residency, encryption and auditability treated as architecture objectives, not afterthoughts.

Mono Healthcare Technologies is pursuing alignment with applicable UAE health-data and information-security standards.

Data residency by design

Designed to support UAE-hosted deployments and national health-data residency expectations, subject to the selected hosting configuration.

Defence in depth

The target security architecture supports TLS, encryption at rest, network segmentation, least-privilege access and continuous logging; controls are confirmed per deployment.

Audit-ready operations

Designed to make rules decisions reproducible and traceable in support of regulator and payer audits.

Performance & architecture

Engineered as a platform, not a project.

The following items are platform design and capacity targets that the architecture is intended to support — not published production results.

< 2 second adjudication
Response-time target for a full clinical and benefit rules evaluation.
Millions of transactions per month
Throughput the architecture is designed to sustain at national scale.
Cloud-native architecture
Target architecture designed for containerised, horizontally scalable deployment by region.
API-first platform
The target architecture is designed to expose capabilities through documented, versioned APIs.
High availability
Target architecture for redundant, multi-zone deployment without a single point of failure.
Enterprise security
Target controls include encryption in transit and at rest, least-privilege access and continuous monitoring.
Full audit trail
Designed to make decisions reproducible, versioned and traceable end to end.

About Mono Healthcare Technologies

From Abu Dhabi, for the region.

Mono Healthcare Technologies LLC is an Abu Dhabi based PBM and Rules Adjudication Manager.

Mono Healthcare Technologies provides the technology, clinical rules framework and operational capability required to manage pharmacy benefits across government, insurer, hospital and pharmacy networks.

Our purpose is to help healthcare institutions control medicine expenditure, improve prescribing and dispensing quality, and apply clinical and payer policies consistently through transparent, real-time adjudication.

Abu Dhabi, United Arab Emirates

Contact

Let’s talk about your pharmacy benefit.

Tell us about your organisation. Our team aims to respond within one business day.

Contact our team by email

info@monocare.ae

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